Exchange & Returns

Size galat aa gaya ya kuch gadbad hai? Tension nahi — hum exchange karte hain.

Exchange window

You can request an exchange within 7 days of delivery from your account (My Account → Order → Exchange), or by contacting us on WhatsApp/email with your order number.

Conditions

• Product must be unused, unwashed and undamaged, with the original tags, the security tag uncut, and the original packaging. Please try the tee on with the security tag still attached; once it is cut the piece can't be exchanged (except for a defect or wrong item).
• Exchange is available for a different size of the same tee and colour, subject to stock.
• One exchange request per order. If you want to change more than one tee, select them all in the same request. A defect or wrong item can still be reported after that.
• Each item can be exchanged once. The replacement piece can't be exchanged again, so please check the size guide before choosing the new size.
• Items bought on clearance/final-sale are not eligible unless defective.
• Combo and special offers (for example "3 tees for ₹999" or Buy 1 Get 1): only a size exchange is available for each tee. Single pieces from a combo can't be returned or refunded separately. Regular coupon codes (like a first-order coupon) don't affect exchange eligibility.

Quality check on returned pieces

Every returned piece is checked when it reaches us, and we record the unboxing. If it has been worn, washed or damaged, or the security tag has been cut or removed, the exchange is declined and the same piece is sent back to you. In that case the return shipping for sending it back is charged to you. We never keep a piece without either exchanging it or returning it to you.

Defective or wrong item

If you receive a damaged, defective or wrong item, tell us within 48 hours of delivery with an unboxing photo/video. We will replace it free of cost, or refund if a replacement is not available. This includes a wrong size sent by us on an exchange; fixing our mistake doesn't count as your one exchange.

Refunds

We do not offer refunds for change of mind. Where a refund is approved (defect with no replacement available, or order cancelled before dispatch), prepaid refunds are processed to the original payment method within 5–7 business days. For COD orders, refunds are made via UPI/bank transfer.

Store credit

Instead of a refund to your payment method or bank, you can choose store credit with 10% extra (for example ₹500 becomes ₹550). It is added to your wallet instantly. The choice is always yours; a money refund stays available.

• Store credit is in My Account → Wallet and can be used on any prepaid order on this website, for part or all of the amount.
• It has no expiry, can't be withdrawn as cash and can't be transferred to another account.
• If an order paid partly with store credit is cancelled, the credit used goes back to your wallet and any online payment is refunded as above.

Cancellation

You can cancel an order yourself from My Account → Orders until it is shipped (or by contacting us). For prepaid orders the refund is initiated immediately to the original payment method and usually reaches you in 5–7 business days. Once an order has shipped it cannot be cancelled — you can refuse a prepaid delivery or request an exchange after delivery instead.

How exchanges work

1. Request the exchange from My Account → Orders within 7 days of delivery and choose the new size.
2. We reserve the new size for you and arrange a reverse pickup within 2–4 business days.
3. Once the original piece is picked up and checked, we ship the replacement. Exchange shipping is free.

If the size you want is out of stock, we will offer another size, or a refund for that item if none fits.